No 7 AM classes, no manuals nobody finishes, no results that never reach the floor. A system that runs on its own, every day.
Not a grammar test — a real role-play by position: "Take care of this guest." We assess level, confidence, and operational vocabulary. A confirmed CEFR result, from A1 to B2.
The system adapts each drill to each employee's level. No classrooms, no fixed schedules, no manuals nobody opens. In their pocket, on shift, with a visible streak.
Who leveled up, who's on a streak, who needs follow-up. Alerts go to the direct manager, and CEFR certificates export in one click — without asking anyone for reports.
No generic content. Scripts, vocabulary, and scenarios written for each role — from the bell boy to the F&B manager.
Escorting guests, amenities, room service, luggage. The first and last contact with the guest.
The role with the most verbal contact. Smooth check-ins, resolved complaints, sales opportunities spotted.
From the welcome to the farewell coffee. Restaurant, bar, room service, and banquets.
A 14-day pilot with one department — diagnostic, drills, and dashboard live. Free, no credit card.