Free placement exam + needs analysis Free exam + analysis → US & Canada →
Interactive demo

See it. Try it.

Explore the employee experience and a sample HR dashboard. No account needed.

Shown in English for you. Your team sees the same thing in Spanish.

Try the three pieces: the exam, the daily practice and the HR dashboard

placement exam · front desk · question 5 of 23
Placement exam · Front desk CEFR B1–B2

Guest: "I was charged twice for the minibar and I never opened it. I'd like this corrected before I check out, and frankly I'm not happy."
What is the best answer?

A test that feels like the job, not like school.

Each employee takes the placement exam, built from situations in their own position: 1 hour to 1 hour 30, pausable, from a phone or any other device.

→ Questions about their shift + 15 listening + 8 spoken
→ Audio in natural voices, at normal speed
→ A CEFR result with a per-employee recommendation
Situation 1 of 1 B2 · Front desk · Checkout
Service moment

The guest disputes a minibar charge.

Room 415Checkout in 10 minGuest is upset
Guest

“I was charged twice for the minibar and I never opened it. I’d like this corrected before I check out, and frankly I’m not happy.”

02

What should María say?

Coach

Choose a response to see the coaching note.

A real shift situation, with a clear next action.

Each session combines context, guest audio, a service decision and immediate feedback. The path continues for at least 15 minutes a day, from any device.

→ One front-desk situation shown in three clear steps
→ Guest and employee lines use ElevenLabs audio
→ Each choice explains what works and what is still missing

Employees receive instructions in Spanish and practise in English. This sample does not save data.

hotelenglishtraining.com/hr/reports
Sample team · Demonstration
Hotel code
CANCUN
Your whole staff enters with this code. No links, no passwords.
Practiced this week
4 of 5
Participation
80%
Feel confident
3 of 5
Employee
Dept
Level
Status
María López
Front desk
A2 → B1
Moved up
Ana Torres
Bell staff
A1 → A2
Streak · 12d
José Ramírez
Restaurant & bar
B1
Exam Jul 24
Luis Mendoza
Front desk
A2
No practice · 5d
Carmen Vidal
Restaurant & bar
B1 → B2
Streak · 21d

HR's Monday: one glance, three decisions.

Who is moving, who stalled, which department moved up a level this month. Without chasing anyone or asking for reports.

→ Each person's profile: their goal, what is hard for them, their interests
→ A CEFR level record and a per-employee PDF for the file
→ A position change in one tap: the level is kept, the practice re-fits
→
What's next · The demo with your team
Exam · Free

That was a glimpse. The real demo runs with your own team.

A free placement exam for your whole team: the CEFR level map of your staff, by position, with real data. With the results in hand we review together what each area needs and quote; if it is not a fit, we close with no obligation.